Definitions & Interpretation

  1. In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

    1. “Business” means any business, trade, craft, or profession carried on by You or any other person/organisation;

    2. “Consumer” means a “consumer” as defined by the Consumer Rights Act 2015, and in relation to these Terms and Conditions means an individual customer of the Instructor who receives tuition from the Instructor for the customer’s personal use and for purposes wholly or mainly outside the purposes of any Business;

    3. “DVSA” means the Driving & Vehicle Standards Agency;

    4. “Instructor / I / Me / My” means the owner of LPDS

    5. “Price List” means Instructor’s standard price list for driving tuition. The list is available from www.limitpointdriving.co.uk/prices or on request by email or phone.

    6. “Student / You / Your” means the individual recipient of driving instruction, as named in the Acceptance Clause of this document;

    7. “Parent / Guardian” means an individual with legal responsibility for the Student, who will assume legal liability for the Student’s actions or inaction in accordance with these Terms and Conditions, in the event that the Student is less than 18 years old on the date of signing this document; and

    8. “Regulations” means The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

  2. Unless the context otherwise requires, each reference in these Terms and Conditions to:

    1. “these Terms and Conditions” is a reference to these Terms and Conditions as amended or supplemented at the relevant time; and

    2. a Clause or sub-Clause is a reference to a Clause of these Terms and Conditions;

  3. The headings used in these Terms and Conditions are for convenience only and shall not affect the interpretation of these Terms and Conditions;

  4. Words signifying the singular number shall include the plural and vice versa;

  5. References to any gender shall include the other gender;

Driving Instructor

  1. I am a self-employed independent driving instructor and am not employed by a driving school

  2. I am registered with the DVSA as an Approved Driving Instructor (ADI) and My ADI registration is up to date. I shall display My current DVSA ADI registration certificate in any vehicle that I use for a lesson, and I will ensure that that ADI certificate is kept up to date at all times.

Driving Lessons:  Booking, Cancellation & Delays

  1. A lesson will only be made available to You if You have a pre-booked appointment for it. You should book a lesson with Me in person, or by phone, or by email, or via social media or through my website. It shall be Your and My responsibility to agree all matters relating to each lesson including, but not limited to, date, time, location and duration;

  2. Your request to book a lesson will be an offer, but whether I accept any request will be for Me to decide in My discretion. Only if and when I tell You that I accept Your request for any particular lesson(s) will there be a binding contract between You and Me for that/those lesson(s);

  3. If You wish to make a booking for two or more lessons by means of a single booking, and in My discretion I accept that booking, My contract with You will be for all of the lessons concerned;

  4. I will not reserve any lesson slots or guarantee regularity of lessons over any period of time or on any particular date and/or time except that I will reserve a particular lesson slot for You if and when I accept a booking for it from You. Nevertheless, I shall use reasonable endeavours to make available regular lesson slots for You;

  5. If You know You are going to be late for a lesson, You should contact Me to tell Me. If You arrive (or are not ready) later than 15 minutes after the scheduled start time for Your booked lesson, I will try to provide that lesson but if I decide that I cannot do so, the lesson will be treated as cancelled without notice by You and, if I then decide to make a charge for that lesson cancelled without notice, sub-Clause 3.7 below will apply;

  6. You may cancel a lesson without charge if You give Me at least 48 hours prior notice of the cancellation and if You do so I will refund to You any sum You paid Me in advance;

  7. If You do not give me at least 48 hours prior notice of cancellation of a lesson, I will be entitled to charge you a percentage of the lesson fee up to the full price of the lesson. I will be entitled to deduct that charge from any sum You paid Me in advance, and I shall refund any balance, if applicable, to You;

  8. If, due to exceptional circumstances including, but not limited to, illness, accidents and bereavement, You cancel a lesson without giving Me at least 48 hours prior notice, I will consider the circumstances and in My discretion decide whether to waive any charge for late cancellation that I am entitled to make under sub-Clauses 3.5 and 3.7;

  9. If I wish to cancel a lesson, I may do so without incurring any liability to You (and You will not have to pay for that lesson) if I give You at least 24 hours prior notice, but if I do not give You at least that minimum notice, I shall be liable for and shall credit You with an additional lesson at no charge;

  10. Notwithstanding sub-Clause 3.9, I may, without incurring any liability to You, cancel a booked lesson at any time before the start time of that lesson, where either:

    1. due to my illness, unavailability of a suitable vehicle, or other reason beyond My reasonable control, I am not available or able to provide the lesson fully or properly. If I cancel a lesson in such circumstances, I will refund to You in full any advance payment that You have made to Me for that lesson; or

    2. I have reason to believe that You are not fit to drive at the time of the lesson due to any factors including, but not limited to, alcohol, drugs (whether prescribed or otherwise), illness or other medical condition.If I cancel the lesson for such reason, I shall be entitled, at My discretion, either to charge You for that lesson or not to do so but in deciding whether to charge You I shall act reasonably;

  11. I will use all reasonable endeavours to start a lesson at the time which You have booked but the start may be delayed by overrun of a previous lesson or by other circumstances. If a delay to the start is at least 15 minutes, or if at any time before or after You or I arrive for a lesson I notify You that there will be a delay of at least that time, You may cancel and will not have to pay for that lesson and I will refund to You in full any advance payment that You have made to Me for that lesson. If, however, in those circumstances You do not cancel the lesson, I shall add on to the lesson the time by which the start is delayed at no charge to You or, if that does not suit You, I shall add it on to a subsequent lesson, or if You do not book a further lesson I will refund a part of the fee for that lesson in proportion to the part of the lesson not added on; and

  12. Where the contract I make with You is not made on My premises, the Regulations give You the rights set out in this sub-Clause 3.12, and they will be in addition to the rights given to You by the above provisions of this Clause 3. You may for any reason cancel any lesson(s) during the 14 day period after I accept the booking for it/them, but if the booking includes any lesson(s) on a date which is before the end of that period and if You have expressly requested Me to provide any such lesson(s) and I do so, You may not cancel that or those requested lesson(s) and You must pay for them in accordance with Clause 5, and You may then only cancel any other lesson(s) covered by that booking. If You request that any lesson be cancelled, You must confirm this in any way convenient to You. If You cancel any lesson(s) as allowed by this Sub-clause 3.12, and You have already made any payment(s) to Me for the lesson(s), I will refund the payment(s) to You within 14 days of receiving Your cancellation less the amount due for the lesson(s) that You have received.

Lessons:  Location & Length

  1. I will agree the location for each lesson with You at the time of booking. I may choose a location which requires additional travel in the interests of road safety. In such cases, if You wish to be picked up and taken to that location by Me, travel time will form part of the lesson time;

  2. The minimum length of a lesson will be 90 minutes and, if You and I agree, it may be increased by increments of 30 minutes up to a maximum length of 4 hours.

Fees & Payment

  1. You must pay My fees for all lessons, and I will charge for lessons on an hourly basis. You can obtain information on current lesson fees from www.limitpointdriving.co.uk/prices

  2. I may change My fees without prior notice but if I increase or reduce the fees between the time You book a lesson and the date of the lesson and You pay for it in advance of the lesson, the price increase or reduction will not apply to that lesson but where there is a decrease I may in my discretion decide to refund You the amount of the decrease;

  3. You shall make payment to Me of My fees 48 hours prior to the start time of each lesson in advance by debit card, credit card, cash or BACS. Upon request I can give You a receipt for all sums that I receive from You. If this payment is not received 48 hours before the lesson, I reserve the right to remove this appointment from my diary and offer the time slot to somebody else;

  4. Lessons paid for in advance are valid for a period of 6 months from the date of transaction. After this period of time has elapsed no refund for any outstanding balance or unused hours will be issued;

  5. If refunding monies for block booked lessons, the refund you shall receive will be minus any hours already given, charged at the full and not discounted hourly rate. This is because block booking hours are discounted on the basis that all hours paid for are completed in full. An admin fee of £25 is charged to process refunds for block bookings, and refunds can take up to 20 working days to process;

    Intensive and Semi Intensive Courses

  6. A 50% Deposit is required to secure dates for an intensive course. You have 14 days from the date of arranging the course to cancel, after this time the deposit is non-refundable.
  7. The full Intensive course balance is due, in full, 14 days before the start of your intensive course. If this is not received in time I reserve the right to cancel your dates and you shall not receive a refund.
  8. If you wish to cancel with less than 14 days notice prior to the start of your course, you’ll be liable for the full value of the course.
  9. If booking an intensive course for less than 14 days away, full payment will be required up front and no refund will be received should you wish to cancel.
  10. Refunds for intensive courses can take up to 28 working days to process.

My Obligations

I shall, at all times:

  1. use My reasonable endeavours to provide driving instruction at the agreed lesson times;

  2. use My reasonable endeavours to train You to a high standard, but shall not be responsible for any errors made by You;

  3. be professional and courteous towards You and other road users;

  4. act in accordance with the DVSA Code of Practice for Approved Driving Instructors (a copy of which You can obtain from Me on request); and

  5. act in accordance with the law.

Your Obligations

  1. You confirm that, in connection with your request(s) to receive driving tuition from Me, You are and will be a “consumer” as defined in Clause 1 above;

  2. You must hold a valid UK driving licence (either provisional or full);

  3. You must always have Your driving licence with You during lessons;

  4. If You have been banned from driving and are training for a retest, You must be legally entitled to take tuition and must present proof to Me of that entitlement;

  5. You must demonstrate Your ability to read a number plate from the distance specified in the Highway Code;

  6. You must always wear any relevant prescribed glasses or contact lenses;

  7. You must inform Me of any medical conditions or prescribed medication which may affect Your driving ability; and

  8. If You fail to comply with one or more of sub-Clauses 7.2 to 7.7 above, or I find that you are not a “consumer” (as defined in Clause 1 above), I may immediately cancel one or more lessons. If I do so, I may in My discretion still charge for the cancelled lessons.

Vehicles & Insurance

  1. I shall ensure that all vehicles that I provide are fitted with dual controls, are fully roadworthy, taxed, have a valid MOT (where relevant), and are fully insured for the purposes of driving instruction; and

  2. You may request to use Your own vehicle. Whether You use Your own vehicle is for Me to decide at My sole discretion. You must provide proof to Me of Your vehicle’s roadworthiness, tax, valid MOT (where relevant) and suitable insurance for the purposes of driving instruction.

  3. You are liable for any penalty notices incurred while you are driving My vehicle, or when driving your vehicle under My supervision.

  4. You should make every effort to avoid damage to My vehicle. If I consider that You were driving in a dangerous, reckless or unpredictable manner and actual damage is caused despite best efforts and instruction made by Myself to avoid this, You agree to pay for the excess on My insurance policy;

  5. I shall not be responsible for any damage caused to Your vehicle whilst driving it with My supervision;

  6. If damage is incurred to the vehicle whilst on a driving test as a result of an incident deemed to be Your fault by My insurance company, You agree to pay for the excess on My insurance policy.

Driving Tests

  1. I shall discuss driving tests with You and inform You when I feel that You are ready to take a test;

  2. You must pass 2 mock driving tests, which will be carried out during your training, before a practical test can be booked;

  3. You and I shall be responsible for booking theory and practical tests. It shall be Your responsibility to check the details of the test on Your DVSA confirmation letter;

  4. If You book a test, You must check with Me before booking to ensure that I consider that You are ready for a test;

  5. You must inform Me of all details of Your test including, but not limited to, its date and location at least 21 working days before Your test date so that I can make relevant arrangements;

  6. When You attend a test, You must take all required documentation with You. If You do not, Your test may be cancelled and You would then lose Your test fees;

  7. Unless I feel that My vehicle is unsuitable for a Student to use for their practical test or Clause 9.9 applies, I generally permit Students to use My vehicle for their test, but whether I permit You to do so for Your test will be in my discretion;

  8. If I have given You permission to use My vehicle for Your test but it breaks down on the day of test or is otherwise unavailable on the day of test or unusable on the date of the test, I shall use My reasonable endeavours to arrange an alternative vehicle. If this is not possible, I shall pay for the replacement test, providing I was unable to give you sufficient notice to postpone the test without charge (3 Clear Working Days);

  9. If Your test is cancelled by the DVSA giving You insufficient time to provide Me with the required cancellation notice of a booking, You must still pay My fees for My time and/or the use of My vehicle. In that case, I shall advise You on claiming compensation from the DVSA for the cost of those fees; and

  10. If You have a test booked and, in My opinion, You do not make the expected progress in Your lessons between the date of booking and the test date, I may decide not to permit You to use My vehicle for Your test and I will not be responsible for any fees that You pay for the test which are lost. This includes, if en-route to the test centre on the day of test a safety critical incident occurs or I believe your driving not to be of a test standard I reserve the right to refuse use of my vehicle. I will not be responsible for any fees that you pay for the test which are lost.

  11. If you choose to use your own vehicle for test, either as a result of mine being unavailable or otherwise, then I cannot be held responsible for any mechanical breakdown of your vehicle that results in your test being cancelled. I will not, in these circumstances, pay for a replacement test.

Cancellation & Termination

  1. I may, in my discretion, terminate Your tuition if Your conduct, progress or commitment consistently falls below the standards that I reasonably expect;

  2. You may, at any time, subject to Your meeting the requirements of Clause 3 as to giving notice of Your cancellation of lessons, terminate Your tuition by Me; and

  3. Where sub-clause 10.1 or 10.2 applies, I shall refund to You any fees for lessons that You have paid me in advance.


  1. I will be responsible for any foreseeable loss or damage that You may suffer as a result of My breach of these Terms and Conditions or as a result of My negligence. Loss or damage is foreseeable if it is an obvious consequence of My breach or negligence or if it is contemplated by You and Me when My contract with You is created. I will not be responsible for any loss or damage that is not foreseeable;

  2. I provide tuition only for Your personal and private use/purposes. I will not be liable to You for any loss of profit, loss of business, interruption to business or for any loss of business opportunity;

  3. Nothing in these Terms and Conditions is intended to or will exclude or limit My liability for death or personal injury caused by My negligence or for fraud or fraudulent misrepresentation;

  4. Furthermore, if you are a “consumer” as defined by the Consumer Rights Act 2015, or a consumer for the purposes of any other consumer protection legislation, nothing in these Terms and Conditions is intended to or will exclude, limit, prejudice, or otherwise affect any of Our duties or obligations to You, or Your rights or remedies, or My liability to You, under:

    1. the Consumer Rights Act 2015;

    2. the Regulations;

    3. the Consumer Protection Act 1987; or

    4. any other consumer protection legislation; as that legislation is amended from time to time.

For more details of Your legal rights, please refer to Your local Citizens’ Advice Bureau or Trading Standards Office.

Changes to Terms & Conditions

  1. I may from time to time change these Terms and Conditions without giving You notice, but I will use My reasonable endeavours to inform You as soon as is reasonably possible of any such changes.

Your Personal Information (Data Protection)

  1. All personal information that We may use will be collected, processed, and held in accordance with the provisions of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) and Your rights under the GDPR. For complete details of Our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of Your rights and how to exercise them, and personal data sharing (where applicable), please refer to Our Privacy Notice.


  1. I am required by the Regulations to ensure that certain information is given or made available to You as a Consumer before I make My contract with You (i.e. before I accept Your request to book any lesson) except where that information is already apparent from the context of the transaction. I have included the information itself either in these Terms and Conditions for You to see now, or I will make it available to You before I accept Your request to book a lesson. All of that information will, as required by the Regulations, be part of the terms of My contract with You as a Consumer.


  1. As required by the Regulations:

  2. all of the information described in Clause 14; and

  3. any other information which I give to You about tuition or other services or Me which You take into account when deciding to book a lesson or when making any other decision about My tuition or other services;

  4. will be part of the terms of My contract with You as a Consumer.


  1. I always welcome feedback from My Students and, whilst I always use all reasonable endeavours to ensure that I provide a high standard of tuition and service to Students, I nevertheless want to hear from You if You have any cause for complaint. If You have any complaint about My tuition or other services or any other complaint about Me, please raise the matter with Me in person.

No Waiver

  1. No failure or delay by Me or You in exercising any rights under these Terms and Conditions means that I or You have waived that right, and no waiver by Me or You of a breach of any provision of these Terms and Conditions means that I or You will waive any subsequent breach of the same or any other provision.


  1. If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question shall not be affected.

Law & Jurisdiction

  1. These Terms and Conditions, the Contract, and the relationship between you and I (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of England & Wales.

  2. As a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Sub-Clause 19.1 above takes away or reduces your rights as a consumer to rely on those provisions.

  3. Any dispute, controversy, proceedings or claim between you and Us relating to these Terms and Conditions, the Contract, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.


By undergoing driving tuition with Limit Point Driving, you are confirming that you, or your parent/guardian if over 18 years of age or over and have read, understood and agree to be bound by these Terms and Conditions.